Mystic, Conn. (October 20, 2026) – Mystic Seaport Museum is proud to announce its certification as a KultureCity® Certified Sensory Inclusive™ venue, deepening our commitment to ensuring that every member and guest who visits feels welcome, comfortable, and able to fully experience the Museum.
Through a partnership with KultureCity®, a leading nonprofit dedicated to promoting inclusivity and accessibility for individuals with sensory needs, the Mystic Seaport Museum daily experience is now sensory inclusive. KultureCity’s flagship Sensory Inclusive™ program has been widely embraced by venues, stadiums, and cultural institutions across the nation and around the world, providing training and resources that enable staff to better accommodate individuals with sensory sensitivities. As a result, countless families and individuals can now enjoy live events, public spaces, and cultural experiences with greater comfort and ease.
As part of the certification process, our staff were trained by leading medical and neurodivergent professionals on how to recognize guests with sensory needs and how to respond to a sensory overload situation. Sensory bags—equipped with noise-canceling headphones provided by Puro Sound Labs, fidget tools, verbal cue cards, and weighted lap pads—will be available to any guest who may feel overwhelmed by the sights, sounds, or bustle of the Museum. Additionally, signs across Museum grounds mark headphone zones—areas where noise levels may be higher, and headphones could be helpful—and quiet areas, where visitors can step away from the busier spaces for a moment of calm.
Sensory sensitivities and challenges with sensory regulation are often experienced by individuals with autism, dementia, PTSD, and other similar conditions; and age is no factor. Guests may become overwhelmed by crowds, lights, sounds, smells, or other external stimuli while exploring our grounds, vessels, and exhibits. With this new certification, Mystic Seaport Museum is better prepared to assist guests with sensory sensitivities in having the most comfortable and accommodating experience possible whenever they visit.
Prior to attending, families can download the free KultureCity® App, where they can see what sensory features are available and where to access them. The app also includes a Social Story, providing a preview of what to expect while enjoying a day at the Museum.
“At Mystic Seaport Museum, our mission is to inspire an enduring connection to the American maritime experience — and that connection belongs to everyone. Becoming a KultureCity® Certified Sensory Inclusive™ venue deepens our commitment to stewardship and community, ensuring that every guest who strolls our seaport village, boards our vessels, and explores our exhibits feels welcome, comfortable, and truly part of the sea story that we share,” said Christopher Freeman, president and CEO at Mystic Seaport Museum.
About Mystic Seaport Museum
Mystic Seaport Museum is the nation’s leading maritime Museum. Founded in 1929 to gather and preserve the rapidly disappearing artifacts of America’s seafaring past, the Museum has grown to become a national center for research and education with the mission to “inspire an enduring connection to the American maritime experience.” The Museum’s grounds cover 19 acres on the Mystic River in Mystic, Connecticut, and include a recreated New England coastal village, a working shipyard, formal exhibit halls, and state-of-the-art artifact storage facilities. The Museum is home to more than 650 historic watercraft, including four National Historic Landmark vessels, most notably the 1841 whaleship CHARLES W. MORGAN. For more information, please visit mysticseaport.org and follow the Museum on Facebook, TikTok, YouTube, and Instagram.
About KultureCity®
KultureCity®, established in 2014, is a dynamic non-profit organization at the forefront of the inclusivity movement which continues to make waves in creating a more accessible and accepting world for individuals with sensory needs and invisible disabilities (found in 1 in 4 of us). In a short 10 years, a few highlights of KultureCity’s impact include making over 1,800 venues sensory inclusive certified, handing out almost a million sensory bags to individuals in need, making over 150 live events sensory inclusive, and saving 48 lives through the KultureCity® First Responder Training. KultureCity’s commitment to inclusivity extends beyond physical spaces. The organization actively collaborates with influential figures, businesses, and communities to promote awareness and understanding of invisible disabilities. KultureCity® partners with event industry leaders like NFL, NBA, MLB, and FIFA to make their flagship events sensory inclusive. With ongoing initiatives, partnerships, and a passionate community of supporters, KultureCity® is set to leave an enduring impact on the landscape of inclusivity.
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